Privacy Policy

Privacy Policy

The following document sets forth the Privacy Policy for Mr Racing Pty Ltd. www.mrracing.au/privacy 

www.mrracing.com.au/privacy

MR Racing Pty Ltd acknowledges the importance of protecting the privacy and rights of individuals in respect of their Personal Information. Set out below is our policy relating to the ways we collect and manage your Personal Information.

Your rights to privacy as well as the requirements relating to collection, management and disclosure of your Personal Information are set out under the Privacy Act 1988 (Cth) (the Privacy Act). 

The Australian Privacy Principles 

We will treat all personal information in accordance with any and all obligations that are binding upon us under the Act. The Privacy Act lays down 13 key principles in relation to the collection and treatment of personal information, which are called the “Australian Privacy Principles”.

 

Personal Information:

The term “Personal Information” (when used in this policy) has the meaning given to it under the Act.  It generally includes any information that can be used to identify you personally.  Such information may include your name, occupation, address, telephone number or email address. Information will be considered Personal Information if the information collected by us identifies you personally, or you are reasonably identifiable from it.

 

Types of Personal Information we may collect includes:

name, telephone, residential, mailing and email addresses;

date of birth, gender, age, purchase history, income, occupation, hobbies/interests;

bank account and/or credit card details for agreed billing purposes;

any information that you provided to us by you during your account creation process or added to your user profile;

details of products and services you have either enquired about or purchased from us, any further information given in order to respond to your enquiries or deliver the relevant products and services;

any other information relating to you and provided by you either directly or indirectly to us or our representatives from time to time; and

any information that you otherwise share with us. 

 

Other information we may collect:

We collect anonymous information on website activity. We use this data to evaluate our website’s performance and to improve the content we display to you.  To evaluate the effectiveness of our website, we may utilise the services of third parties for the purposes of collecting statistical data.  On these occasions no Personal Information is collected. IP addresses (the electronic address of a computer connected to the internet) may also be logged to analyse trends, administer our website, track users’ movements, and gather broad demographic information.

Our website uses Google AdWords, Google Analytics, and the Google Display Network together to serve ads to you on other websites after you have visited our website. This practice is known as remarketing and is a tool that Google offers to businesses. If you would like to opt-out of receiving advertising like this from Google, you can manage these settings by visiting the Google Ads Preferences Manager.

How we may collect your personal information

We only collect personal information that is necessary for us to conduct our business and provide you with our services. 

Information that you provide to us

We may collect personal information that you provide to us about yourself when you:

use our website or site, including (without limitation) when you:

create a user account;

add information to your user profile;

purchase any products or services through our website or site;

add reviews, forum or chat room messages or comments in any elements of our website or site that permit user-generated content;

register for access to premium content or request certain premium features; or

complete an online contact form to contact us or any third party supplier;

provide information to us by telephone or through marketing or competition application forms; or

send us an email or other communication.

 

IP addresses

This site may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers or mobile devices on the internet to uniquely identify them within the global network. The Company collects and manages IP addresses as part of the service of providing internet session management and for security purposes. The Company may also collect and use web log, computer and connection information for security purposes and to help prevent and detect any misuse of, or fraudulent activities involving, this site.

 

Cookies

This site uses “cookies” to help personalise your online experience. A cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. There are two types of cookies that may be used at this site: a persistent cookie and a session cookie. A persistent cookie is entered by your web browser into the “Cookies” folder on your computer and remains in that folder after you close your browser, and may be used by your browser on subsequent visits to this site. A session cookie is held temporarily in your computer’s memory and disappears after you close your browser or shut down your computer. Cookies cannot be used to run programs. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. In some cases, cookies may collect and store personal information about you. The Company extends the same privacy protection to your personal information, whether gathered via cookies or from other sources.

You can configure your internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browser’s instructions to learn more about these functions. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this site.

Why we use cookies

This site uses cookies in order to:

remember your preferences for using this site;

manage the signup process when you create an account with us;

recognise you as logged in while you remain so. This avoids your having to log in again every time you visit a new page;

facilitate e-commerce transactions, to ensure that your order is remembered between pages during the checkout process;

show relevant notifications to you (eg, notifications that are relevant only to users who have, or have not, created an account or subscribed to newsletters or email or other subscription services); and

remember details of data that you choose to submit to us (eg, through online contact forms or by way of comments, forum posts, chat room messages, reviews, ratings, etc).

Many of these cookies are removed or cleared when you log out but some may remain so that your preferences are remembered for future sessions.

Third party cookies

In some cases, third parties may place cookies through this site. For example:

Google Analytics, one of the most widespread and trusted website analytics solutions, may use cookies de-identified data about how long users spend on this site and the pages that they visit;

Google AdSense, one of the most widespread and trusted website advertising solutions, may use cookies to serve more relevant advertisements across the web and limit the number of times that a particular advertisement is shown to you; and

third party social media applications (eg, Facebook, Twitter, LinkedIn, Pinterest, YouTube, Instagram, etc) may use cookies in order to facilitate various social media buttons and/or plugins in this site.

 

Sharing of client personal information:

Your Personal Information may be disclosed by us to:

Related Bodies Corporate, our employees, contractors or service providers for the purposes of operating our business and website, fulfilling requests made by you, and to otherwise provide products and services to you including, without limitation, IT systems administrators, web hosting providers, mailing houses, payment processors, data entry service providers, electronic network administrators and professional advisors (eg lawyers, accountants and business advisors);

other third parties and suppliers that we have commercial relationships for business, marketing and other related purposes;

any organisation for any authorised purpose with your express consent; and

to comply with relevant laws.

Personal Information may be disclosed to our Related Bodies Corporate and third party suppliers and service providers who may be located overseas for some of the purposes listed above. All reasonable steps are taken to ensure that overseas recipients of your Personal Information do not breach the privacy obligations relating to your Personal Information. 

 

Use of Personal Information

We use, collect and hold your information to understand your needs better and provide you with better service. We may share your Personal Information amongst Related Bodies Corporate as defined in the Corporations Act 2001 (Cth). We may also use, collect, hold and disclose your Personal Information:

for the purposes of completing a transaction online via our website, and deliver products and services to you;

to address your queries or customer service issues via various communication methods.

to carry out business processes including providing Personal Information to our Related Bodies Corporate, contractors, service providers or other third parties;

when responding to social media;

in order to keep you updated about our products, services, events or promotions we think may be of interest. You can “opt-out” from this marketing activity at any time;

to improve your online experience with us and assist us with completing your transactions faster;

to give you access to specific areas of our website; and

for planning, marketing or research purposes.

Your Personal Information will not be used in any manner other than as described in this Privacy Policy.

Disclosing your Personal Information

Your Personal Information may be disclosed by us to:

Related Bodies Corporate, our employees, contractors or service providers for the purposes of operating our business and website, fulfilling requests made by you, and to otherwise provide products and services to you including, without limitation, IT systems administrators, web hosting providers, mailing houses, payment processors, data entry service providers, electronic network administrators and professional advisors (eg lawyers, accountants and business advisors);

other third parties and suppliers that we have commercial relationships for business, marketing and other related purposes;

any organisation for any authorised purpose with your express consent; and

to comply with relevant laws.

Personal Information may be disclosed to our Related Bodies Corporate and third party suppliers and service providers who may be located overseas for some of the purposes listed above. All reasonable steps are taken to ensure that overseas recipients of your Personal Information do not breach the privacy obligations relating to your Personal Information. 

Direct marketing materials

From time to time direct marketing communications and information about our products and services that you may have an interest in, may be sent to you. These communications may be sent via mail, SMS, social media, fax and/or email and in accordance with applicable laws, such as the Spam Act 2003 (Cth). We will endeavour to utilise your preferred communication method where you have indicated it, whenever it is practical to do so.

We do not provide your Personal Information to other organisations for the purposes of direct marketing.

 

Accessing your Personal Information

Requests for access to any Personal Information we hold about you at any time can be made by contacting our Privacy Officer via support@mrracing.au . Where you are entitled to access information that we hold, we will endeavour to provide you with the relevant information in a suitable format (eg by email or mail). 

There may be instances where access to the Personal Information we hold may not be granted. In some instances, we must refuse access if granting access would potentially interfere with the privacy of others or a breach of confidentiality could result. In these instances, you will be provided with written reasons for such refusal.

If you believe that we are holding incorrect, inaccurate or incomplete Personal Information about you, then you may ask us to amend it.  If after consideration, we believe the information requires amendment, we will do so. However, should we not agree that there are grounds for amendment then we will add a note to the Personal Information stating you disagree with it.

 

Storage and security of your personal information 

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration. In our business, personal information may be stored both electronically (on our computer systems and with our website hosting provider) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all of our electronic information. Likewise, we take all reasonable measures to ensure the security of hard-copy information. 

 

Third party websites

You may click-through to third party websites from this site, in which case we recommend that you refer to the privacy statement of the websites you visit. This Privacy Policy applies to this site only and the Company assumes no responsibility for the content of any third party websites.

Redirection to Square

In particular, when you submit an order to us, you may be automatically redirected to Square in order to complete the required payment. The payment page that is provided by Square is not part of this site. As noted above, we are not privy to any of the bank account, credit card or other personal information that you may provide to Square, other than information that is required in order to process your order and deliver your purchased items to you (eg, your name, email address and billing address). We recommend that you refer to Square’s privacy statement and terms of use if you would like more information about how Square collects and handles your personal information.

 

Re-marketing

We may use the Google AdWords and/or Facebook re-marketing services to advertise on third party websites to previous visitors to this site based upon their activity on this site. This allows us to tailor our marketing to better suit your needs and to only display advertisements that are relevant to you. Such advertising may be displayed on a Google search results page or a website in the Google Display Network or inside Facebook. Google and Facebook may use cookies and/or pixel tags to achieve this. Any data so collected by Google and/or Facebook will be used in accordance with their own respective privacy policies. None of your personal Google and/or Facebook information is reported to us.

You can set preferences for how Google advertises to you using the Google Ads Settings page (https://www.google.com/settings/ads). Facebook has enabled an AdChoices link that enables you to opt out of targeted advertising.

 

GDPR

The Company welcomes the General Data Protection Regulation (“GDPR”) of the European Union (“EU”) as an important step forward in streamlining data protection globally.  We intend to comply with the data handling regime laid out in the GDPR in respect of any personal information of data subjects in the EU that we may obtain.

GDPR rights

The requirements of the GDPR are broadly similar to those set out in the Privacy Act and include the following rights:

you are entitled to request details of the information that we hold about you and how we process it.  For EU residents, we will provide this information for no fee;

you may also have a right to:

have that information rectified or deleted;

restrict our processing of that information;

stop unauthorised transfers of your personal information to a third party;

in some circumstances, have that information transferred to another organisation; and

lodge a complaint in relation to our processing of your personal information with a local supervisory authority; and

where we rely upon your consent as our legal basis for collecting and processing your data, you may withdraw that consent at any time.